Shipping Policy
At Ezaqavira, operated by Youn Commerce Limited (Company Registration Number: 81174036), located at Unit 308, 3/F, Chevalier House, 45-51 Chatham Road South, Tsim Sha Tsui, Hong Kong, we aim to deliver your orders efficiently and securely.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Delivery Time
Estimated delivery time is typically 5–12 business days, depending on your location.
Please note that delivery times may vary due to customs procedures, carrier delays, or high seasonal demand.
Shipping Fees
Shipping costs are calculated at checkout unless free shipping promotions are active.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Delays & Responsibility
Delays may occur due to shipping carriers, customs clearance, or unforeseen circumstances beyond our control.
We will do our best to assist you in tracking your order and resolving delivery-related concerns. Nothing in this policy limits your rights under applicable consumer protection laws.